Figr is an AI concierge for customer experience: an agent that shows, guides and takes action on behalf of your brand.

It gets to know each customer through natural conversation, spoken or typed, asks for the context it’s missing, and narrows the options down to what’s actually right for them.

Fantastic work by Sébastien. This is one of the best works I have seen in a while, thank you again for the speed and quality.

Portrait of Figr's co-founder

Simón Solbas - CEO @Figr

Beyond text, with live try-ons, products placed in the customer’s own space, on-demand 3D tours and images created for them, Figr turns a conversation into something customers can see, shape and explore.

When it’s time to act, the concierge handles the next step: it books the viewing, places the order, arranges the exchange, follows up by email when it matters, and hands the customer to the right person on your team, with full context, when a personal touch is needed.

Date

2026

Sector

AI agent – Luxury

Fundraising

$3M

Backed by

NVIDIA Inception Program

Credit

Logo by Drice

Figr website homepage with AI agent chat
Figr colour palette over a mountain landscape
Figr monogram pin on a black suit
Figr website footer and newsletter section
Gold Figr monogram coin on dark green
Figr analytics dashboard for client conversations
Figr chat widget embedded on a client website
Figr brand stationery with a letter from the CEO
Figr website section showcasing luxury hospitality clients