Figr is an AI concierge for customer experience: an agent that shows, guides and takes action on behalf of your brand.
It gets to know each customer through natural conversation, spoken or typed, asks for the context it’s missing, and narrows the options down to what’s actually right for them.
Fantastic work by Sébastien. This is one of the best works I have seen in a while, thank you again for the speed and quality.
Simón Solbas - CEO @Figr
Beyond text, with live try-ons, products placed in the customer’s own space, on-demand 3D tours and images created for them, Figr turns a conversation into something customers can see, shape and explore.
When it’s time to act, the concierge handles the next step: it books the viewing, places the order, arranges the exchange, follows up by email when it matters, and hands the customer to the right person on your team, with full context, when a personal touch is needed.
Date
2026
Sector
AI agent – Luxury
Fundraising
$3M
Backed by
NVIDIA Inception Program
Credit
Logo by Drice
